> For the complete documentation index, see [llms.txt](https://docs.videsk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.videsk.io/es-console/recomendaciones/ajustes-de-sonido.md).

# Ajustes de sonido

Al estar utilizando un navegador como medio de acceso a aplicaciones 100% web, existen restricciones de privacidad y consumo de energía el cual se aplican sobre los aplicativos. Por lo que es requerido realizar ciertos ajustes para maximizar la compatibilidad.

{% hint style="warning" %}
Los siguientes ajustes se realizan desde tu navegador, no de tu sistema operativo.
{% endhint %}

## Google Chrome

En el caso que estés utilizando Google Chrome deberás ir al siguiente enlace (copia/pega)

```
chrome://settings/content/siteDetails?site=https%3A%2F%2Fconsole.videsk.io
```

Una vez en la nueva pestaña deberás buscar dentro del listado de **Permisos** el ítem **Sonido** con un ícono ![](https://3156735785-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ma4PUmP-cXr1lEzvL1q%2Fuploads%2FsqRiBgTk3qoBQWKAGD4g%2Fimage.png?alt=media\&token=f287ed93-fdb0-4e1a-af3f-453d7f146235).

Deberás asegurarte que esté en **Permitir**, y no en Automático o Bloquear.

<figure><img src="https://3156735785-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ma4PUmP-cXr1lEzvL1q%2Fuploads%2FfS96rmi4KnSf1CNDjGg6%2Fimage.png?alt=media&amp;token=2c55b9cd-41f7-4a55-b595-04d00f39939e" alt=""><figcaption></figcaption></figure>

El modo automático es válido, pero el comportamiento variará en base al uso y decisión de tu propio navegador el cual por defecto previene la reproducción automática de videos o audios mientras la pestaña esté en segundo plano (no en primera vista) pasado unos minutos.

Lo anterior, podría provocar que no oigas el sonido de llamada entrante.


---

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```
GET https://docs.videsk.io/es-console/recomendaciones/ajustes-de-sonido.md?ask=<question>&goal=<user_goal>
```

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