> For the complete documentation index, see [llms.txt](https://docs.videsk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.videsk.io/es-console/herramientas/grabacion.md).

# Grabación

La función de grabación te permite grabar la llamada con un cliente. Dependiendo de la configuración de tus administradores podría ser audio + vídeo, o solo audio.

{% hint style="warning" %}
Si no ves esta característica, puede estar desactivada por tu administrador de cuenta.
{% endhint %}

Lo importante a considerar es que según el protocolo que hayan definido esta podría comenzar de forma automática al inicio de la llamada hasta el termino (colgar) o bien manualmente en los momentos que te indiquen.

**Si el protocolo que te han indicado es realizar una grabación manual, es de tu responsabilidad dar clic en el botón de Grabar (REC), y finalizar.**

{% hint style="info" %}
Una grabación siempre se va a detener al colgar la llamada.
{% endhint %}

{% embed url="<https://www.loom.com/share/3694b242d2fb4da0b28e02987fa35656>" %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.videsk.io/es-console/herramientas/grabacion.md?ask=<question>&goal=<endgoal>
```

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